privacy principles

For safe shopping online;
Do These
Shop from e-commerce sites that you believe to be reliable.
Keep a record of your shopping, save emails.
Read the delivery and cancellation / return / exchange conditions before shopping.
Record phone numbers or email addresses for your questions.
Use an up-to-date virus program on your devices.
Set a password of letters and numbers. Update your password at specific times.
Please make sure that your mobile phone and e-mail information are always up to date so that your bank can reach you in case of an emergency related to your card.
Don't Do These
Don't open emails from people you don't recognize, or messages from your Facebook account.
Do not use USB or similar devices on your computer.
Do not share your password information with anyone, do not save it.
Do not share your card details, SMS codes that come to your phone, and information about your sites with anyone. Don't give your credit card to someone.
If you are receiving emails or SMSs that direct you to any website to enter your personal / card information, do not strictly believe it.
Do not shop in public wireless networks or in the presence of shared computers.
Pay Attention To These
Please note that the link section of the site you are shopping with converts from http to https.
Be sure to get information before downloading the application to the technological devices you use.
Beware of fraudulent call center calls that attempt to pick up credit card information or personal information with various excuses.
Similarly to the corporate numbers of banks, you can call and take care of people who call themselves as lawyers, police, prosecutors, bankers and insurers.
Be sure to download apps from your official app stores (such as Google Play, Apple Store) on your mobile phone. Programs downloaded from unofficial domains can infect your phone and your phone book, incoming SMS and banking information can be captured.
How does ban.com.tr take precautions for safe shopping?
Credit Card and Payment
Only your name and surname are stored on your credit card information. No other information is stored under ban.com.
Data exchange, including credit card information between payment screens and banks, is transmitted by fully encrypted traffic.
On every page where you enter your personal information with your credit card purchases, the latest technologies are used for your safety. The key located at the bottom of each scanner is the sign.
Users are provided with a secure and secure payment with BKM Express, GarantiPay and MasterPass applications along with credit cards, debit and virtual cards.
Users can use the “3D Secure System” of the banks' secure payment infrastructure.
ban.com.tr does not demand credit card and password information by e-mail from its users.
Forgery
ban.com.tr, with the software used and more than 100 fraud (fraud) control filter guarantees maximum security. With these filters, it protects both its users and itself against fraud that may occur in shopping.
The fraud (fraud) filters used in the site with the b Fraud Unit filtrel payments made through the security checks are made. If required, users are searched for security checks. In this way, fraud is reduced to a minimum level and grievances are eliminated.
Support
ban.com.tr has a Call Center, which has been set up to provide better and faster service to its users. Users can get support from this center easily and quickly via the phone seven days a week.
ban.com.tr, ve a new member of the system for password security, easy to predict or breakable passwords are not required to select the system settings and warnings are made.
99.9% Protection
ban.com.tr is installing SSL connection with TLS V1.2. The certificate used by the bank and n11.com is SHA256 with RSA encryption and the key size is 2048k. This is the best possible encryption and is above the recommended minimum.
The Card Payment Industry Data Security Standard (PCI DSS) defines the rules of logical and physical information security that must be followed during the processing, transmission and storage of credit cards. These rules are developed and published by a council called PCI (Payment Card Industry) with members such as American Express, MasterCard Worldwide, Visa, Discover Financial Services.
ban.com.tr, as our credit card information in our systems, and not necessary to keep our credit card information processing, forwarding and storing our systems are safe and credit card processes, the importance we attach to our customers, the security of your information and the image of our company's card manufacturers